Terms & Conditions

Shipping

Once your order is received, we do our best to print, wrap and post within 3 business days. Please note as some items are print to order this may take longer. If your order is urgent please contact us before ordering for time frame/express shipping options.

All domestic post is sent through Australia Post and item tracking is available. This can usually take 7 to 10 working days. Please note these times are estimates and can sometimes be longer.
We cannot be responsible for loss, theft or damage to any item once it has left our hands. But we aren’t without empathy so if something should go astray, please get in touch and we can work something out that supports us both. We are not responsible for incorrect shipping addresses or incorrect orders.

If ordering outside of Australia please note the customer is responsible for any custom charges, duties or taxes charged to them by their country.

Returns
Unfortunately, we cannot accept change of mind returns.
Should you believe the item received does not match the description given, please contact us within 30 days and we will work something out that supports us both. If a return is accepted the item/s must be sent back within 14 business days. Once item/s are received the refund will be processed.